The advisory stage
costs nothing
Before we quote anything, we tell you what your operation requires: which documents, which legal structure, which costs appear at destination and which can be avoided. If working with us turns out not to suit you, you keep the information anyway.
Why we give it away
For a practical reason: most operations that go wrong go wrong because of a decision taken at the very start, when there was still nothing to quote. A misclassified product, a legal structure that did not apply, an incoterm that left a cost in the wrong place.
When that surfaces with the cargo already moving, fixing it costs money and time. When it surfaces in a prior conversation, it costs nothing. It suits us both that the conversation happens.
What we settle in that conversation
Which legal structure fits your operation and who should invoice. Which documents the customs authority will require on the way out and on the way in. Which prior permits your product needs, if any. Where the costs will appear and which of them still depend on decisions you can change.
Often, too, whether what you want to do makes sense at all, or whether there is a cheaper way to the same result.
Buying agent
When the client has no Colombian supplier yet, the advisory stage turns into something else: we search for the product, contact manufacturers, negotiate the market price and present real options with their landed cost.
That work does form part of a commercial operation and is agreed case by case, but the initial conversation that determines whether it makes sense stays free.
What buyers ask us most
Is it really free?
Advice on your buying or exporting process, yes. What is charged is the logistics operation when you decide to go ahead, and that is quoted separately and in writing.
Do I need to have a Colombian supplier already?
No. If you do not have one, we can find it: we contact manufacturers, negotiate the price and present you with options. If you already have one, we work with yours.
Do you work with small companies or only large volumes?
Both. Several of the companies we serve today started with a small trial shipment.
What languages do you work in?
Spanish and English. You can reach the English-speaking team through the contact page.
Already shipping with us
Trabajo con Excolbi hace más de 8 años. Para mi empresa ha sido un aliado estratégico en el tema de envíos internacionales y asesorías para exportación. Cuenta con un equipo de asesores profesionales, diligentes y expertos en el tema, son muy rápidos y confiables. Los recomiendo 100%.
Excolbi es una empresa confiable, dedicada a sus clientes, y siempre está para ayudarlos en todos los procesos. Llevo varios años y siempre agradecida.
Testimonials are kept in the original Spanish, as our clients wrote them.
Free advice
The advisory stage is free
Before we quote anything, tell us what you want to buy or move. We will tell you which documents the operation requires, how it is best structured and which costs you can avoid at destination. If working with us turns out not to suit you, you keep the information anyway.